Terms & Conditions
Last Updated:
July 14, 2026

DRAFT — for legal review. Remove this line before publishing.

Please read these Terms & Conditions (the “Terms”) and our Privacy Policy carefully, because they govern your use of thenewnormal.fm (the “Site”) and the interview series published on it (together with the Site, the “Services”), offered by OutRival, Inc., a Delaware corporation (“OutRival”, “we”, “us”, or “our”).

1. Agreement to Terms

By using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services. If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and “you” refers to that entity.

2. Privacy Policy

Our Privacy Policy describes how we collect, use, and share your information, and also governs your use of the Services.

3. Changes to These Terms or the Services

We may update these Terms at any time in our discretion. If we do, we will post the updated Terms on the Site and revise the date above. Your continued use of the Services after an update means you accept the changes. Because the Services evolve over time, we may change or discontinue any part of them at any time, without notice.

4. The Show and Its Content

Episodes, transcripts, show notes, clips, images, and other material published on the Services (the “Content”) are provided for general information and are made available for your personal, non-commercial use.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and view the Content. You may share links to episodes and quote short excerpts with attribution to The New Normal. You may not republish, redistribute, sell, or create derivative works from the Content without our prior written consent.

The Content reflects the views of the hosts and guests at the time of recording. It is not professional, legal, financial, or investment advice, and it does not represent an endorsement by OutRival of any guest, company, or product discussed.

5. Guest Applications and Submissions

If you submit a guest application, a question, or any other material through the Services, you confirm that you have the right to provide it and that it is accurate. Submitting an application does not create any obligation for us to feature you or your organisation.

6. Feedback

We welcome feedback, comments, ideas, and suggestions about the Services. If you choose to send us any, you agree that we may use them freely, without restriction and without compensation to you.

7. Prohibited Conduct

You agree not to:

  • Use, display, mirror, or frame the Services or any element within them, or our name, trademarks, or logos, without our express written consent
  • Access, tamper with, or use non-public areas of the Services or our systems
  • Probe, scan, or test the vulnerability of any of our systems, or breach any security or authentication measures
  • Circumvent any technological measure we use to protect the Services
  • Scrape, crawl, or download Content using automated means other than generally available web browsers and search engines
  • Send unsolicited advertising, promotional material, spam, or other solicitation through the Services
  • Use the Services for any commercial purpose not permitted by these Terms
  • Attempt to decipher, decompile, disassemble, or reverse engineer any software used to provide the Services
  • Interfere with any user’s, host’s, or network’s access to the Services
  • Collect or store personal information about other users without their permission
  • Impersonate or misrepresent your affiliation with any person or entity
  • Violate any applicable law or regulation, or encourage anyone else to do any of the above

We are not obligated to monitor use of the Services, but we may do so to operate them, enforce these Terms, and comply with the law. We may remove or disable access to any material, and suspend or terminate access to the Services, at any time and without notice.

8. Intellectual Property

OutRival and its licensors own all right, title, and interest in and to the Services and the Content, including all associated intellectual property rights. Nothing in these Terms transfers any of those rights to you. You agree not to remove, alter, or obscure any copyright, trademark, or other proprietary notices.

9. Third-Party Platforms and Links

The Services link to and embed third-party platforms, including podcast hosting, video, and streaming services. We provide access as a convenience and are not responsible for the content, products, services, or practices of those third parties. Your use of them is at your own risk and subject to their own terms.

10. Warranty Disclaimers

THE SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis, or as to the quality, accuracy, timeliness, truthfulness, completeness, or reliability of any Content.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER OUTRIVAL NOR ITS SERVICE PROVIDERS WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORTUNITY, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, OR SYSTEM FAILURE, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OR INABILITY TO USE THE SERVICES, ON ANY THEORY OF LIABILITY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES WILL NOT EXCEED ONE HUNDRED DOLLARS ($100).

12. Indemnity

You will indemnify and hold OutRival and its officers, directors, employees, and agents harmless from and against any claims, disputes, demands, liabilities, damages, losses, costs, and expenses, including reasonable legal and accounting fees, arising out of or connected with your access to or use of the Services or your violation of these Terms.

13. Governing Law and Forum

These Terms are governed by the laws of the State of Florida, without giving effect to any conflict of laws principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in the Southern District of Florida, and you and OutRival each consent to the personal jurisdiction and venue of those courts.

14. General Terms

These Terms are the entire agreement between you and OutRival regarding the Services and supersede any prior understandings. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in effect. You may not assign or transfer these Terms without our prior written consent; we may assign them freely. Our failure to enforce any right or provision is not a waiver of it.

15. Contact

If you have questions about these Terms or the Services, contact us at info@outrival.com.