The show about how enterprises are deploying Al agents and generating real ROl.
Meet
The Leaders Building
The New Normal
More about the show
Meet
The Leaders Building
The New Normal
More about the show
Latest episodes
Higher Education
How DeVry University Built a Digital Care Engine to Reach Record Persistence
DeVry University President and CEO Elise Awwad on the digital care engine behind record persistence, the AI pilots she scaled and the ones she killed, and the path to 100,000 learners by 2030.
Open episode
32,000+
Learners
Across business, healthcare and technology programs, from certificates through graduate degrees.
89%+
Persistence
A historical best for DeVry, credited to its digital care engine (not yet audited).
6 years
Flat tuition
Paired with roughly $90 million a year in scholarships and grants.
100,000
Learners by 2030
DeVry's North Star, with 90% persistence and 75% plus graduation.
More episodes
New Release
Higher Education
How DeVry University Built a Digital Care Engine to Reach Record Persistence
Elise Awwad
President and CEO, DeVry University
Higher Education
How Vocate Trains 25,000 Working Adults a Year for Healthcare Careers
Alexandra Schaffrath
President and CEO, Vocate Education Solutions
Travel
The King of Outbound: Bob Becker on Dirt to Diamonds and AI Hunters
Bob Becker
The King of Outbound
Travel
Azamara Cruises with CEO Dondra Ritzenthaler
Dondra Ritzenthaler
CEO, Azamara Cruises
Travel
Marriott Vacations Worldwide with President and COO Mike Flaskey
Mike Flaskey
President and COO, Marriott Vacations Worldwide
Higher Education
Dallas College with Chancellor Justin Lonon
Justin Lonon
Chancellor, Dallas College
Higher Education
University of Phoenix with COO Raghu Krishnaiah
Raghu Krishnaiah
Chief Operating Officer, University of Phoenix
U.S. Department of Labor with Chief Innovation Officer Taylor Stockton
Taylor Stockton
Chief Innovation Officer, U.S. Department of Labor
Higher Education
UMGC with President Dr. Gregory Fowler
Gregory Fowler
President, University of Maryland Global Campus
Higher Education
How SNHU Serves 300,000 Students With AI Agents and Human Advisors
Lisa Marsh Ryerson
President, Southern New Hampshire University
Higher Education
National University President Dr. Mark Milliron on Serving 130,000 Working Learners and Giving Every Student an AI Wingman
Mark Milliron
President, National University
Higher Education
UMass Global Chancellor Dr. David Andrews on Running an Online University for 19,000 Working Adults in the AI Era
David Andrews
Chancellor, UMass Global
Higher Education
WGU President Scott Pulsipher on Scaling to 500,000 Degrees and Designing the AI-Native University
Scott Pulsipher
President, Western Governors University
Higher Education
Miami Dade College President Madeline Pumariega on Deploying AI at Scale in Higher Education
Madeline Pumariega
President, Miami Dade College
Higher Education
Penn Foster CEO Kermit Cook on Reinventing a 135-year-old Institution with AI
Kermit Cook
CEO, Penn Foster
Builders, In Their Own Words:
Hand-picked moments from guests on The New Normal running real AI in production with real outcomes.
DEVRY UNIVERSITY · EPISODE 15
It's not just about scaling to 100,000 learners, it's about making sure that we're doing that with outcomes in mind, learner outcomes in mind.
Elise Awwad
President and CEO, DeVry University
VOCATE EDUCATION SOLUTIONS · EPISODE 14
It's not about the task today, it's preparing your students for the job of tomorrow.
Alexandra Schaffrath
President and CEO, Vocate Education Solutions
BOB BECKER · EPISODE 13
Hope is a pretty poor strategy in business.
Bob Becker
The King of Outbound
AZAMARA CRUISES · EPISODE 12
So if AI's coming and it can help us, let's go.
Dondra Ritzenthaler
CEO, Azamara Cruises
MARRIOTT VACATIONS WORLDWIDE · EPISODE 11
You don't have the reach that these digital workers do.
Mike Flaskey
President and COO, Marriott Vacations Worldwide
Get the next conversation in your inbox.
New episodes, standout clips, and practical insights from the leaders transforming their industries through AI — delivered directly to you.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.